Signature Rides LLC

Melody Valentin 4 months ago

I was disappointed with my experience. The damage to my rim was very minor, yet I was quoted approximately $700 for a complete replacement. I tried to explain the situation to Chris, including that the damage occurred accidentally after hitting a pothole, but I did not feel that my concerns were fully heard or understood. As a returning customer, I expected a greater willingness to discuss possible options. When I purchased the rim about a year ago, the warranty and coverage were explained in a way that gave me confidence in the product and service. Unfortunately, my experience when seeking assistance was very different. The damage was less than half an inch, and I was hoping for a more reasonable solution than replacing the entire rim. After seeking a second opinion, I was able to have the same issue addressed elsewhere for significantly less than what I was quoted. That left me questioning whether I was being offered a fair price from the start. While waiting, I also noticed another customer expressing similar concerns about their experience. This is the first negative review I have ever left for a business, and I do not do so lightly. I simply wanted my situation to be considere

PIPPEN338 4 months ago

I would highly recommend this establishment. Their customer service is of high standards and their products are of very high quality.... Jace is absolutely trustworthy and will take good care of any customer and make sure you are completely satisfied 👍🏾

Trevor Theriot 5 months ago

Signature Rides took incredible care of my vehicle and made it look its absolute best. Professional, knowledgeable, and top-tier customer service from start to finish. I’d recommend them every lifetime!

Maddox Bennett 5 months ago

Great crew of guys that are easy to do business with and take a lot of pride in there craftsmanship. Have built my last two trucks with them and have bought every setup I’ve had from them!

Derrick Ewell 11 months ago

Big shoutout to Mr Jace great and even greater salesman. He really made the process of my purchase easy as pie. I was satisfied with the whole experience as well as the outcome